What started with changing guest preferences and habits has created a wave of changes that every hotel has had to adapt to. Keeping up with these changes becomes key to guest satisfaction. Gone are the days of long queues for check-in, constant calling and high hotel-guest contact for every little thing.
It’s now the era of contactless, instant experiences. Fast check-ins, minimal wait times, limited contact at every touchpoint yet an expectation of a personalized experience is now the norm. But there was a gap in creating these experiences without losing the touch of hospitality. To bridge this gap a solution was built: Engage AI.
A solution that solves problems for both guests and hotel through innovative thinking, Engage AI makes it easier for hotels to implement a technology backed system that not only addresses guest concerns but also actively elevates guest experience.
Engage AI is the brainchild of RateGain Technologies, provider of innovative SaaS solutions in the travel and hospitality industry.
OUT OF TOP
30 hotel chains
Bringing AI into the forefront of guest experiences, we aim to help hotels create better revenue, guest retention and become a part of the digital revolution in the hotel industry.